• How to prioritize projects and develop a project business case
• Developing a project plan and deliverables
• Handling project content and knowledge management
• Preparing for and running project meetings

• The loan pricing dilemma: Match the rate or let it go? Determine how to price loans more efficiently for profitability and to gain market share.
• Are we getting paid for the risks we take? Fixed versus Variable - understanding and calculating “Points of Indifference”.
• Learn about various funding alternatives and how to utilize them to expand product offerings to meet the markets demands while managing risks.
• Lending Divisions Role in ALCO: including forecasting, pricing, deposit gathering, market knowledge, role of derivatives, loan covenants, negotiations, cross-selling and more .

Riding the wave of change without wiping out Flipping rules, looking outside & thinking like a beginner Bold, innovative 'out of the box' thinking strategies for:

• Keeping ahead of change
• Solving old problems in new ways
• Creating new opportunities and possibilities

• Learn about non-traditional home equity products from you peers
• Creative Home Equity Solution

• The member business opportunity:  what is “small business” and the market opportunity for credit unions?
• The small business life-cycle:  how to determine the products and services that are most appropriate in each of the four stages of a business’ life.
• Defining your delivery strategy:  what products and services should  you offer that will work with your existing technology and be competitive in your market place?  
•  Learn how you can compete with commercial banks and other lenders .?
• Building the program:  Three ways to enter the world of member business lending and an in-depth look at cost efficiency.

• Learn what differentiates excellent ALCO’s from the rest of the pack.
• Understand who should attend ALCO meetings and what information is critical for evaluating risks and opportunities within the balance sheet.
• Understand the different measurement tools for managing and measuring risk and which ones make sense for your organization.
• Discover what policy limits are reasonable. Do they provide sufficient flexibility or are they too restrictive? Do they facilitate decisions making?

• Learn how the nation's changing demographics are creating new housing needs and opportunities in every community.
• Understand consumer habits and how credit unions are uniquely positioned to serve the surging markets.
• Learn how your credit union can size up the opportunities and grow membership

• Putting business loans on the books is the easy part, credit management is another story.  
• How to manage loan covenants, loan performance and loan risk.
• Are we sleeping with the enemy or just asleep at the switch?  The absolute need for internal risk rating and independent credit review.
• How to keep ahead of the competition, examiners and how to sleep at night.

• How to automate the decision process while having confidence in the system
• Overcoming barriers and misconceptions of automated decisioning
• How to improve the member experience of obtaining a loan
• How to mine and interpret statistics and take corrective action
• What else should your decision process look at

• Identify and understand the different types of indirect lending programs. This will allow the attendee to better address concerns surrounding how to effectively manage the portfolio.
• Greater understanding of CUNA Mutual Group’s best practices on how to develop indirect lending policies and procedures and ensure they are complied with.
• Attendees will learn which reports need to be generated and reviewed on a regular basis to properly monitor production and delinquency from various sources and maintain solid internal controls.

• Learn how the Housing Finance Market is Changing
• Understand the Nation’s Changing Demographics and their Impacts on Housing
• Learn to formulate strategies that will put more members in homes

• Strategies to deal with changing member demographics
• Providing financial education to new immigrants
• Designing products to meet the needs of immigrants

• Strategies to deal with changing member demographics
• Providing financial education to new immigrants
• Designing products to meet the needs of immigrants

• Strategies to deal with changing member demographics
• Providing financial education to new immigrants
• Designing products to meet the needs of immigrants

• What is innovation and how can it change an industry?
• Understanding the market trends, consumer lending needs and credit union growth issues that demand lending innovation
• Understanding hat credit unions and other competitors have done to be more innovative leaders
• Identify specific steps toward development of an innovative lending strategy at your credit union

• Reaffirmations
• Cramdown Strategies
• Working with Non-Dischargeable Debt
• Relief from Stays

• Passive to Active card management
• Analyze your credit card product
• Proven successful marking techniques
• Know the credit card value proposition

• The key borrowing segments and how to identify them, and anticipated demand for loans in the upcoming year
• Matching borrowers to the appropriate loan product
• How to use your MCIF or core system to create mailing lists
• The best time to market the various loan products
• Relationship of products to branch convenience

• What you’ll need to sell mortgage loans directly to the agencies
• Identify the steps to developing an agency relationship
• Develop strategies to increase your lending success by maximizing the partnership

• Identify key trends regarding member business  lending  in the credit union community  
• Review common regulatory infractions committed by credit unions and how they can be avoided  
• Learn what the NCUA considers the “building blocks” to a safe and sound MBL portfolio  
• What  to expect from an NCUA MBL examination in the next 24 months?  

• What tools are available to achieve efficiencies in the home equity lending business?
• What are the key elements to look for when “shopping” for a technology solution
• What are some risk factors that a credit union should be aware of relating to a possible technology solution?
• Are any of these solutions transferable to the purchase money market?

• What you must do to grow and prosper your credit union
• Nine internal factors that will determine your lending success or lack of success
• Why you need to move from risk-based pricing to risk-based lending
• Key points to developing a sales culture

• Understand the current "state-of-the-market" for consumer, small business and mortgage lending
• Identify the primary business and technology trends most likely to shape the future of consumer, small business and mortgage lending
• Understand how your credit union can "compete to win" in this business over the long haul