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Agenda

13th Annual CUNA Lending Council Conference
November 11-14, 2007
Hyatt Regency San Antonio Hotel
San Antonio, TX

AGENDA: (subject to change)

View events for:
Sunday, Nov 11 | Monday, Nov 12 | Tuesday, Nov 13 | Wednesday, Nov 14

SUNDAY, NOVEMBER 11, 2007

7:30 a.m.– 1:30 p.m.

GOLF TOURNAMENT – LaCantera Golf Club: Palmer Course
Conference attendees - $89
Conference guests - $139
Sponsored by Mortgagebot LLC, PSCU Financial Services, Inc., United Guaranty

1:00 – 6:00 p.m.

REGISTRATION & CYBER CAFÉ OPEN
Sponsored by Charlie Mac, Fiserv, Intercontinental Warranty Services, Inc,Teres Solutions, Inc.

2:00 – 5:00 p.m.

PRE-CONFERENCE WORKSHOPS

Legal Aspects Facing Today’s Credit Union Lenders
Eric North, Partner, Moore, Brewer, Jones, Tyler & North, San Jose, CA
Sponsored by Prime Alliance Solutions, Inc

  • Cross Collateralization
  • Legal issues associated with indirect lending
  • Service member Civil Relief Act

Risk Based Lending Update: Managing Credit Score Technology
Ken Williams, President, KW Financial Solutions, Oregon, IL
Sponsored by Prime Alliance Solutions, Inc

  • Learn four key fundamentals to better manage scoring
  • Identify six steps to make credit scoring a full partner in the lending process
  • Develop an independent view of today's market choices in scoring
  • Consider whether to migrate scoring to overdraft protection programs
4:00 – 5:30 p.m.

LENDING TECHNOLOGY FORUM OPEN

5:15– 6:00 p.m.

ORIENTATION FOR FIRST TIME ATTENDEES

6:00 – 8:00 p.m.

WELCOME RECEPTION - Buckhorn Museum
Sponsored by CUNA Mutual Group & CMG Mortgage Insurance

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MONDAY, NOVEMBER 12, 2007

7:00 – 8:00 a.m.

BREAKFAST
Sponsored by Radian Guaranty

7:00 – 4:45 p.m.

REGISTRATION AND CYBER CAFÉ OPEN
Sponsored by Charlie Mac, Fiserv, Intercontinental Warranty Services, Inc,Teres Solutions, Inc.

8:00 – 8:15 a.m.

CONFERENCE WELCOME

8:15 – 9:30 a.m.

KEYNOTE ADDRESS

Above all Else: The Power of Passion
Jamie Clarke, Canadian Adventurer and Extraordinary Speaker
Sponsored by TransUnion

9:30 – 9:45 a.m.

NETWORKING BREAK / TECHNOLOGY FORUM
Sponsored by Allied Solutions

9:45 – 11:00 a.m.

BREAKOUT SESSIONS (These sessions repeat)

What’s the Score: Update on the Latest for Lenders and Consumers
Maxine Sweet, VP Public Education, Experian, Allen , TX
Sponsored by Mortgage Partnership Finance Program

  • Uses of various credit scores
  • Vantage Update – adoption rates now and future forecast
  • Myths about credit scoring
  • Messaging and education for credit unions to provide its members
Home Equity Lending: How Soon Can I Close?
David Sprague. President/CEO, Hanscom CU, Hanscom AFB, MA
Kim Yarnelli, VP Real Estate Services, GTE FCU, Tampa, FL
Sponsored by Fidelity National Title Group
  • Learn how to serve members efficiently with the home equity process
  • Streamline the application, approval, processing and closing processes for speedy closings
  • How to be a regional or national lender while serving member needs

"E" Signs of the Times
John Levy,EVP, Integrated Media Management, Linden, NJ
Dave Van Pelt, CTO, IA Systems, Albany, NY
Terry Van Bibber, President/Founder, Safedocs, Alamo, CA
Sponsored by Teledata Communications, Inc.

  • Digitized and Digital signatures defined
  • How to streamline your shop and reduce the paper trail
  • Learn how to synthesize business processes through the full life cycle
  • Utilize enterprise imaging platforms with integration

Business Lending for the Experienced Credit Union
Stephen Mackowitz, VP Commercial Lending, Digital CU, Marlborough, MA
Craig Carpenter, SVP Member Business Services, SELCO CU, Springfield, OR
Pete Van Graafeiland, VP Mortgage & Business Services, Coastal FCU, Raleigh, NC
Sponsored by Harland Financial Solutions

  • Learn how to take Member Business Lending to the next step.
  • Learn what to expect from your NCUA examiner.
  • Explore what products and services your market requires.
  • Suggestions for taking the new products to the street.
  • Identify the importance of goal setting.
11:00 – 11:15 a.m.

NETWORKING BREAK
Sponsored by Allied Solutions

11:15 – 12:30 p.m.

BREAKOUT SESSIONS REPEAT

12:30 – 1:45 p.m.

LENDING AWARDS LUNCHEON
Sponsored by CUNA Mutual Group

1:45– 5:30 p.m.

TECHNOLOGY FORUM OPEN

2:00– 3:15 p.m.

BREAKOUT SESSIONS (these sessions repeat)

Turbocharge Your Indirect Auto Loan Program
Bill Vogeney, SVP and Chief Lending Officer, Ent Federal CU, Colorado Springs, CO
Sponsored by Securian

  • How to differentiate your program
  • Strategies for program profitability
  • How to sell indirect members more than just a car loan
  • Building win-win relationships with dealers

Streamlining the Mortgage Process
Debra Toepfer, Mortgage Production Manager, BECU, Tukwila, WA
Deborah Atherton, VP Real Estate Lending, Anheuser-Busch ECU, St. Louis, MO
Sponsored by Prime Alliance Loan Servicing Powered by Cenlar

  • Cut your processing time in half
  • Paperless processing
  • E-closings are not far away

Lending Growth Strategies
Bill Klewin, Director, LOANLINER Product, CUNA Mutual Group, Madison, WI
Sponsored by Accel Members Financial Counseling

  • Learn how to grow your entire loan portfolio
  • Learn about demographic and technological changes and how to respond
  • Reinforcing success in your lending program
  • Explore threats and opportunities that lie on the horizon that may affect your lending success

Payday Lending: The Credit Union Way
Barbara Elvington, SVP/COO, Langley FCU, Newport News, VA
Ken Eiden, President & CEO, Prospera CU, Appleton, WI
Kristin Van Schyndel, Director of Marketing, Prospera CU, Appleton, WI
Moderator: Mark Lynch, Field Coach – REAL Solutions, Sault Ste Marie, MI
Sponsored by Federal Home Loan Bank System

  • Learn from credit unions offering successful pay day loan products including a 2007 Herb Wegner award winner
  • The critical role credit unions play in providing alternatives to payday lenders
  • How credit unions can compete with predatory lenders
  • How to serve low wealth households and others caught in the payday lending trap
3:15– 3:30 p.m.

NETWORKING BREAK/TECHNOLOGY FORUM
Sponsored by Allied Solutions

3:30– 4:45 p.m.

BREAKOUT SESSIONS REPEAT

6:00 – 7:30 p.m.

NETWORKING RECEPTION - The Alamo
Sponsored by Freddie Mac

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TUESDAY, NOVEMBER 13, 2007

7:00 – 8:00 a.m.

BREAKFAST

7:00 – 4:00 p.m.

REGISTRATION AND CYBER CAFÉ OPEN
Sponsored by Charlie Mac, Fiserv, Intercontinental Warranty Services, Inc,Teres Solutions, Inc.

8:00 – 9:15 a.m.

GENERAL SESSION

Lions Walk Softly so They Can Listen
John Powers, Novelist and Motivational Consultant
Sponsored by Genworth Financial

9:15 – 9:30 a.m.

NETWORKING BREAK/TECHNOLOGY FORUM
Sponsored by CU Members Mortgage

9:30 – 10:45 a.m.

BREAKOUT SESSIONS (Most sessions repeat)

How do Collections Affect the Strategic Planning of your Credit Union?
Victor Simas, HarborOne CU
Dana Rawlings, SVP, Smart Financial CU, Houston, TX

  • What is the philosophy of your credit union: helping members out or just keep the numbers under control?
  • How to set goals and do you have an incentive program in place?
  • What roles do human resources play in the hiring and training of your collection staff?
  • The haves and have nots of your management information system reporting needs.
  • Technology usages - how far will your system allow you to go?

Subprime Lending Update (Session does not repeat)
Amy Crews Cutts, Phd, Deputy Chief Economist, Freddie Mac, McLean, VA
Sponsored by SerTechnology Corporation

  • Understand the current condition of the housing and mortgage markets.
  • Find out how the sub-prime boom and bust was allowed to happen .
  • Comprehend the short-, medium- and long-term affects on real estate and other lending .
  • Learn about the impact on your community and the opportunity it presents.

ALM for Lenders
Glenn Strebe, CEO, Air Academy FCU, Colorado Springs, CO

  • How loan pricing effects the balance sheet and income statement
  • Pricing strategies that work
  • How the loan product mix affects ALM
  • Contributing to your ALM committee meeting

Serving the Youth Market (session does not repeat)
George Hofheimer, Chief Research Officer, Filene Institute, Madison, WI

  • Understand trends of credit unions vs. young adults
  • Developing an understanding of the demographic
  • Strategies credit unions can consider to better serve this dynamic group
  • A few surprises....

10:45 – 11:00 a.m.

NETWORKING BREAK
Sponsored by Southwest Business Corporation

11:00 – 12:15 p.m.

BREAKOUT SESSIONS REPEAT (except where noted above)

How to get Members out of Sub-prime Loans and Avoid the Sub-prime "Meltdown" (session does not repeat)
Michael Lima, Marketing Director, Fannie Mae
Sponsored by SerTechnology Corporation

  • Understand tactics used by lenders to entice borrowers into products inappropriate for their situation
  • Develop a working knowledge of sub-prime lending and sub-prime lending products
  • Craft strategies to ‘rescue’ members by refinancing them out of sub-prime loans

Compliance and Regulatory Update (session does not repeat)
Jeffrey Bloch, Senior Assistant General Counsel, Credit Union National Association, Washington, D.C.

  • Key topics include the proposed regulatory changes to Reg Z and military lending
12:15 – 1:15 p.m.

MEMBERSHIP LUNCHEON
Sponsored by Allied Solutions

1:15– 5:00 p.m.

TECHNOLOGY FORUM OPEN

1:30– 2:45 p.m.

BREAKOUT SESSIONS
(These sessions repeat - except where noted)

The Top 100 Sales People in Lending (session does not repeat)
Rory Rowland, President, Rowland Consulting, Independence, MO
Sponsored by DealerTrack

  • Learn proven strategies that successful credit union professionals use without putting on the “hard sell”
  • Find ways to empower your team to reach the next level of cross selling
  • Increase your accounts per member percentages
How to Start a Business Lending Program: A Panel Discussion
Jim Gallagher, President, Member Business Solutions, Tallahassee, FL
Larry Middleman, President/CEO, CU Business Group
Moderator: Keith Reynolds, VP Lending/Business Services, CEFCU, Peoria, IL
  • Learn what it takes to succeed in the business services market.
  • How to craft business plans and goals  and objectives 
  • Identify what products your target market is seeking
  • How to staff effectively for in-house or out-sourced programs.
  • Regulator relations: address the issues that regulators are concentrating on.
Lending Protection Strategies
Tom Keepers, Debt Cancellation Product Manager, CUNA Mutual Group, Madison, WI
  • Identify what products are available for protecting your loans ("payment protection")
  • Dive deeper into what other lenders are doing with debt cancellation
  • Learn what CUs are doing to position protection products successfully - Products don't sell themselves!

2:45– 3:00 p.m.

NETWORKING BREAK/TECHNOLOGY FORUM

3:00– 4:15 p.m.

BREAKOUT SESSIONS REPEAT (except where noted above)

The Top 100 Credit Unions in Lending (session does not repeat)
Rory Rowland, President, Rowland Consulting, Independence, MO
Sponsored by DealerTrack

  • Learn what the Top 100 credit unions did to become the best lenders
  • Identify the seven keys that will help your credit union join this group
  • Discover how the best credit unions are making the loan process simple, fast and easy for their members
6:00 – 7:30 p.m.

“CASINO NIGHT” RECEPTION
Sponsored by Fannie Mae

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WEDNESDAY, NOVEMBER 14, 2007

7:00 – 11:30 a.m.

CYBER CAFÉ OPEN
Sponsored by Charlie Mac, Fiserv, Intercontinental Warranty Services, Inc,Teres Solutions, Inc.

7:30 – 8:30 a.m.

CONTINENTAL BREAKFAST

8:30 – 10:00 a.m.

MINI WORKSHOPS

LOST VALUES: A Study of Predatory Lending in Philadelphia
Ira Goldstein, The Reinvestment Fund, Philadelphia, PA

  • Define what predatory lending is
  • Identify what role does predatory lending play in mortgage foreclosures  
  • Create competing small loan products
  • How can  you educate member/borrowers to enhance credit quality and reduce foreclosures
  • Learn how does predatory impacts the community 

Economic Update
Bill Hampel, SVP Research and Chief Economist, Credit Union National Association, Washington, DC


10:00 – 10:15 a.m.

NETWORKING BREAK

10:15– 11:30 a.m.

CLOSING GENERAL SESSION

Generations at Work
Jason Dias, Trainer-Historian-Consultant, Austin, TX
Sponsored by S1 Corporation / FSB Solutions


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What people said about past Lending Conferences...

 

- · I walked away with so much great information from the CUNA Lending Conference. They say that a successful conference is when you walk away with one great idea. I walked away with about 10 and can't wait to share them with others at the Credit Union.

- The Lending Council Conference is a great opportunity to share experiences, resources, and knowledge with a community of lenders from Credit Unions of all sizes. It truly embraces the credit union philosophy of "people helping people".

- · The CLC conference is the best education and networking opportunity available to credit union lenders.