Human Resources & Training and Development White Papers
Title	Author	Date
Consumer-Driven Health Care: Involving Employees and Members in Managing Their Own Health Care (Non-Members, click here to purchase)	Judy Dahl	July 2008
Corporate Universities (Non-Members, click here to purchase)	Elizabeth D. Thompson	June 2008
Working Solo: The Challenges of Leading a One-Person Human Resources Department (Non-Members, click here to purchase)	Darla Dernovsek	April 2008
Getting Along: Managing the Multi-Generational Workforce (Non-Members, click here to purchase)	Darla Dernovsek	September 2007
Disaster Preparedness Training (Non-Members, click here to purchase)	Jim Jerving	September 2007
New Approaches to Training (Non-Members, click here to purchase)	Nancy Pierce	September 2007
Frontline Staffing Challenges: Balancing Member Service Requirements with the Need for Operational Efficiencies (Non-Members, click here to purchase)	Karen Bankston	August 2007
Employee Incentives: Making the Sale (Non-Members, click here to purchase)	Darla Dernovsek	January 2007
Establishing an Ethics Training Program (Non-Members, click here to purchase)	Katie Sutliff Lang Ethics Resource Center	September, 2006
Developing Policies and Cultures Attuned to 21st Century Needs (Non-Members, click here to purchase)	Jim Jerving	February 2006
Using Balanced Scorecards in the Credit Union Human Resource Management Process	Dennis Graham	December 2005
Health Savings Accounts: An Overview of the Requirements, Pros/Cons and Current Market Trends (Non-Members, click here to purchase)	Bob Stubbe	August 2005
Confessions of an E-Learning Pragmatist (Non-Members, click here to purchase)	Cindy Stynchula	October 2004
Ethics: The Credit Union as Corporate Citizen (Non-Members, click here to purchase)	Dick Radtke	June 2004
Making the Employee Benefit Package More Robust Without Adding Expense: Perks that Don't Affect the Bottom Line	Catherine Izor	December 2003
Competencies: The Little Tool that Packs Big Performance	Susan Stites	November 2003
Needs Assessment: A Technique for Determining Credit Union Developmental Needs	Susan Stites	June 2003
How to Deliver Exciting, Engaging Training	Cindy Stynchula	April 2003
Return on Investment (ROI) of Training	Catherine Izor	November 2002
Bringing Your Credit Union's Culture to Life	Jeffrey and Linda Russell	August 2002
The Role of Compensation in Recruiting and Retaining Credit Union Staff	Jeffrey and Linda Russell	July 2002
Staff Surveys	Catherine Izor	May 2002
Electronic Communications Security	Marg Sumner	November 2001
Compensation Strategies to Recruit and Retain Your Best Employees	Yvonne Evers	September 2001
Risk Management	Patricia A. Bonner	June 2001
Credit Union Intranets: Benefits for HR Professionals	Sarah White	March 2001
Dealing with Employee Problems in the Era of Y2K	Michael Patrick O'Brien and D. James Morgan	May 2000
Employee Assistance Programs: Key to a Productive Workplace	David L. Dubuc	July 1999
Recruitment and Retention	Harris M. Plotkin	March 1999